Privacy and Security

How do the security questions and answers work?

The verification code provides an extra layer of security to further authenticate your identity when you sign up for a PECB account. This added security feature will prevent the unauthorized use of your email address to be associated with a PECB account.

How secure is PECB’s website. Can I trust you with my personal data?

All data transmitted through the PECB website is encrypted with Secure Socket Layer (SSL).

SSL is a protocol used to provide security over the Internet. The protocol creates an encrypted link between a server and a client. This link ensures that all data passed between the server and the client remain private and secure. PECB has installed a True Business ID SSL certificate from GeoTrust throughout the entire website which makes communication secure and difficult for attackers to “sniff” your information and gain access to your user account and personal data. Additionally, please read our website legal notice under TERMS, CONDITIONS AND POLICIES which every user signs when opening an account with PECB.

Spam or phishing emails with the identity of PECB

Phishing

Phishing is a type of malicious email that attempts to steal your personal, sensitive data.

If you suspect that you have received phishing emails with the identity of PECB, please follow these steps:

  1. Immediately forward the email to security@pecb.com with the header “Phishing”.
  2. Do not reply to the email and do not forward it to another recipient.
  3. Delete the suspicious email from your mailbox.

Our team will review the case and respond to you regarding the authenticity of the email message.

If you have accidentally revealed your PECB credentials we will immediately assist you with securing and updating your PECB credentials. In case you have revealed your credit card information please contact your bank immediately.

Spam

PECB Partners and Trainers that have a contact email placed on the PECB website could face occasional spam messages from organizations claiming to be affiliated with PECB. Please do not hesitate to report those cases to information.security@pecb.com.

What are the password requirement when creating a PECB account?

We require using a complex password to secure your PECB account. Your password must:

  • Start with an uppercase letter
  • Be a combination of letters and numbers
  • Be eight (8) characters or longer.

In addition, consider using unique passwords for your accounts and avoid using catchphrases

What should I do if I think my PECB account’s security has been compromised?

If you notice any suspicious or unfamiliar activity on your PECB account, update your password immediately, and report the event to information.security@pecb.com.